Welcome to UgoCash, a financial services platform provided by UgoCash LLC. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application and related services.
By using UgoCash, you agree to the data practices outlined below.
1. 📥 Information We Collect
a. Personal Information
Name, email address, and phone number
Residential address and identity documents (for KYC)
Date of birth, PAN or Aadhaar (as required by law)
b. Financial Information
Linked bank account and card details (secured via API)
Wallet balance, transaction history, deposit/withdrawal records
c. Device and Usage Information
IP address, device model, OS version
App activity logs and crash data
Location data (for security and regulatory compliance)
2. 🎯 How We Use Your Information
We use your data to:
Verify your identity and meet KYC/AML compliance
Enable transfers, payments, wallet services, and virtual card use
Notify you of transactions and account activity
Improve app performance and provide better user support
Prevent unauthorized access, fraud, and suspicious activity
3. 🔗 Sharing of Information
We do not sell your data. However, we may share it with:
Legal and regulatory authorities when required
Payment processors, banking partners, and financial gateways
KYC and verification service providers
Internal teams and affiliated service providers
All third parties operate under strict confidentiality and data protection requirements.
4. 🛡️ Data Security
We use advanced security practices, including:
SSL encryption for all data transmission
Secure storage on trusted cloud infrastructure
Access control, two-factor authentication, and audit logging
Please note: while we strive to protect your data, no system is 100% secure.
5. 🧾 Your Rights
You have the right to:
Access, update, or delete your data (where legally applicable)
Withdraw consent at any time
Request account closure or data portability
📧 Email us at support@ugocash.net to exercise your rights.
6. 🚫 Children's Privacy
UgoCash is not intended for individuals under 18 years old. We do not knowingly collect or process data from minors.
7. 🌍 International Data Transfers
If you are accessing UgoCash from outside our main operating regions (e.g., India, Canada), your data may be transferred and stored in countries with different data protection laws.
8. 📝 Changes to This Policy
We may update this policy as needed. Any changes will be communicated through app notifications or email.
Last updated: August 2025
9. 📬 Contact Us
For questions, feedback, or complaints:
📧 Email: support@ugocash.net
🌐 Website: www.ugocash.net