Privacy Policy
UgoCash Privacy Policy
Effective Date: 17 July 2024
Thank you for choosing UgoCash. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@ugocash.net
1. Information We Collect
We collect personal information that you provide to us when you register for UgoCash, use our services, or contact us for support. This information may include:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Financial Information: Bank account details, debit/credit card information, and transaction history.
- Usage Information: Details about your transactions, including the amount, frequency, and recipients of the transfers.
- Technical Information: Device information, IP address, browser type, and usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: To process your transactions, manage your account, and provide customer support.
- To Improve Our Services: To understand how our users interact with UgoCash, and to enhance and personalize your experience.
- To Communicate with You: To send you updates, notifications, and promotional messages (you can opt-out of promotional communications at any time).
- To Ensure Security: To protect against fraud, unauthorized transactions, and other illegal activities.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who help us operate our business, such as payment processors, customer support providers, and IT service providers.
- Legal Authorities: If required by law, or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information and obtain a copy of it.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information.
- Objection: Object to our processing of your personal information.
- Restriction: Request that we restrict the processing of your personal information.
- Portability: Request the transfer of your personal information to another organization or to you.
To exercise any of these rights, please contact us at support@ugocash.net
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Retention of Your Information
We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. When we no longer need your information, we will securely delete or anonymize it.
7. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on our website and updating the effective date.
8. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
UgoCash Support Team
Email: support@ugocash.net
Website: www.ugocash.net
Thank you for trusting UgoCash with your money transfers. We are committed to protecting your privacy and providing you with a secure and reliable service.
